The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Considering the nature of my products, your privacy is of UTMOST importance to me. Products ship in non-descript packaging, with a non logo-ed shipping label. I do not keep, store, transmit, sell or share ANY of your personal information including name, email address or physical address. In simple terms, you are 100% safe shopping with me.
Yes. The packaging gives no indication as what product is contained inside. The return address label is from TTR Attire with no logos or taglines.
Purchases on Etsy show up as being billed from Etsy.com and not as any single shop.
I do not, nor will I ever, share my customers personal information. Doing so would jeopardize the bond of trust with my customers and go against my personal morals.
I typically ship daily at 11 AM CST. Occasionally, life gets the better of me and I miss a day, but I guarantee shipment within 2 business days of purchase. Delivery times vary. Within the continental US, delivery times are usually 3-5 business days. Shipments outside of the US can vary from 2 weeks to 45 days. Once the product leaves my shop, I have no control over the length of time it takes to arrive to you. I automatically provide a tracking number you can use to track your shipment and I am more than happy to provide any tracking information I have, but it is usually no more information than you can gain from looking up your tracking number.
Because of the intimate nature of my products, I do not offer returns or exchanges; however I pride myself in "making it right". If you are dissatisfied with your purchase for any reason, please contact me and I'll "make it right!"